The second session of the virtual conclave had three speakers from the hospitality industry – Ahmed Obaid Al Qaseer, Chief Operating Officer, Shurooq; Alexander Suski, Associate Vice President Sales & Marketing, Millennium Hotels & Resorts Middle East, Africa and Turkey; and Philip Wooller, Area Director – Middle East & Africa, …
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The outbreak of the pandemic has seen the emergence of a new normal for the travel, tourism and hospitality industries. Three industry leaders discuss the strategies, outcomes, regulations and standards which need to be implemented. Nia Niscaya, Deputy Minister for Marketing, Ministry of Tourism and Creative Economy, Republic of Indonesia …
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The past few weeks have seen the hospitality industry come up with new plans and strategies like never before. Today as hotels open their doors to travellers, it will be in an era of the ‘new normal’. Stalwarts in the industry share their experiences on challenges and customer engagement during …
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The newly opened hotel, located at Dubai Digital Park, has now opened its 59 stylish long-term homes including studios, one bedroom and two bedroom apartments. Radisson RED Dubai Silicon Oasis, located in Dubai’s first-ever smart city project built with the latest AI and IoT technologies, was the first of the …
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InterContinental Hotels Group (IHG) announced the signing of a franchise agreement with Westmont Hospitality Group and funds managed by Oaktree Capital Management, for a captivating property in the heart of Rome. A multi-million-euro investment is behind IHG’s plans to open InterContinental Rome in 2022. The luxury hotel will be set …
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Accor is pioneering a new guest safety initiative that redefines the hospitality experience in the Middle East and Africa during these unprecedented times. The ALL Safe Officer’ programme will ensure cleaning and hygiene protocols are implemented to the highest standards, and questions and concerns of guests are handled effectively. The …
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Radisson Hotel Group announced its Radisson Hotels Safety Protocol, a new programme of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading inspection, verification, testing and certification company. One of the Group’s highest priorities is the continued health, safety and security of its guests, team members, and …
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Mandarin Oriental Hotel Group has introduced an exclusive ‘Booking with Confidence’ group meeting offer. Valid till January 31, 2021, The Group will waive any cancellation fees should government and travel guidelines lead to event cancellation, provided that advance notice is received at least 30 days ahead of the event. Meeting …
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As the pandemic started to take hold globally in February, hoteliers began projecting an impact lasting more than a year. Tom Ito, Principal, Gensler talks about what can be done to rebuild the trust of hotel guests and give them confidence to return safely to hotels. Ample short-term responses to …
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In the attempt to contain the spread of COVID-19, our region in Asia Pacific and Middle East reacted swiftly. However, the hospitality industry is reaching out to the needy. It’s simply enhancing the interaction from pure service to an unforgettable human gesture, says Diane Thorsen, Hospitality Design Director, Gensler. Our …
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