Reaching the one-million mark of perfectly-made beds, ibis Dubai Deira City Centre featured the best practices in housekeeping from November 2-7, 2017.
Understanding the human psyche and tapping into that sense of serenity when entering a living space that is fresh, organised and well-kept, the aim of the event was to showcase exceptional hospitality standards of the ibis brand with ‘The Art of Making a Bed’ as well as resetting a room to its freshness as conducted daily by talented housekeeping colleagues. AccorHotels Middle East and Majid Al Futtaim, the owning company of ibis Dubai Deira City Centre, brought this innovative event designed to engage with participants and guests in a quality assurance environment. All materials that make an ibis room meet the environmental standards to promote an eco-responsibility are energy-saving lighting, water flow regulators to reduce water consumption and ecolabel hygiene products, including soap.
‘The Art of Hospitality’ also reinforced engagement and connectivity between the housekeeping department and guests. Often referred to as the ‘heart of the house’ or the ‘backbone’ in operations, the Housekeeping department at ibis Dubai Deira Centre have made over one million beds since the hotel opened in 2008. This translates on average into 20 wellmade beds per housekeeper each day, ensuring that guests receive a comfortable and quality driven experience.
ibis Hotels Worldwide makes a daily commitment by offering the “15 minutes satisfaction contract,” which strives to resolve any issues that may arise during a guest’s stay in the shortest amount of time. Characterised as an efficient and caring brand, ibis also provides the highest level of service brought together in a contemporary setting.