TECHNOLOGY

Empathy Economy brings purpose

Companies have to think exponentially if they want to solve big challenges for the larger community. This requires a diametric shift in their mindset towards customers and life. Empathy is the new currency for progress In recent years, there has been constant evolution in the world of consumer marketing. The …

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Ezeego1 debuts in Dubai

Online travel marketplace, Ezeego1.com entered the Middle East with their newly established office in Dubai Internet City, which will be the headquarters and global base for strengthening its presence in MENA. TT BUREAU Recognised for its robust technology and innovative distribution channels Ezeego1 will enable and distribute comprehensive content of …

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IoT and Blockchain technology in travel

The technology and methodologies such as design thinking used by SAP, ensure that the most important experiences are well captured for future travellers. This was revealed to TravTalk recently by Pedro Pereira, Digital Transformation Leader at SAP EMEA South. TT BUREAU How has IoT (Internet of Things) become a part …

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DTCM ‘techs’ the road to tourism

Dubai’s tourism department has ventured on a new revolutionary campaign for the city’s travel and tourism sectors. Yousuf Lootah, Executive Director–Tourism Development & Investments, Dubai’s Department of Tourism & Commerce Marketing, shares their journey towards becoming a global hub for innovation. SHEHARA RIZLY Elaborate on the objective behind the collaboration …

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Roamer : One-stop solution for agents

Technology has changed everything, even travel experiences. Travellers’ needs are changing and increasing with every passing day and in the industry’s constant efforts to keep meeting these needs, here comes a new tool – Roamer. The introduction of smartphones and apps has indeed transformed travel experiences and the way people …

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Travelport empowers Lebanese agency

In order to strengthen its presence in the Middle East, Lebanon-based First Diana Travel recently partnered with Arabian Travel Award winner Travelport to access its unrivalled choice of travel content. By connecting to the Travelport platform, First Diana Travel now benefits from intelligent, fast, and accurate searching and booking to …

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ME hears Amadeus’ Voice

1500 travel agents have subscribed to Amadeus Voice, which enables users to manage their daily tasks and stay updated with the latest industry news. Celebrating its 30-year relationship with travel industry professionals, Amadeus Gulf launched, sometime back, a desktop-based app named Amadeus Voice that is meant to make business a …

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Sabre’s AI chatbot to service agents

Travel technology leader, Sabre Corporation, is in the process of developing an artificial intelligence (AI) powered chatbot that would help travel agencies serve travellers better and faster by fulfilling their most common service and support requests with smart technology. Sabre Corporation recently announced that it is working towards developing an …

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Apps to ease your holiday hassle

It is that time of the year in the Middle East when you’re busy booking trips to exotic destinations and your customers are trying to pack as much in their itinerary as possible. Make sure your clients are ready for their vacation by suggesting these five Apps, designed to help …

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Your hotel room in your palm

In the first six months of 2017, FlightStats shows that over one in four major airline flights within the Middle East and Africa (130,140 out of 599,150) suffered from some form of disruption. New Travelport technology lets passengers use their mobile to instantly book hotel rooms when flights are cancelled …

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