According to IATA, the airline industry incurs losses of $1 billion per year from fraudsters using fake credit card details to buy airline tickets. Travelport partnered with ACI Worldwide to deliver an intelligent fraud control solution for airline customers called ‘Travelport Authorize Plus’.
T ravelport Authorize Plus’ enhances Travelport’s existing card payment gateway by integrating with ACI’s award-winning ReD Shield platform. Part of the UP Payments Risk Management solution, ReD Shield delivers real-time, cloud-based multitiered fraud prevention for eCommerce merchants of the UP Payments Risk Management solution. Through the integration, Travelport can provide its airline customers with the ability to seamlessly track ticketing purchase processes right through to the completion of a journey. Additional features include the dynamic fraud screening of card payments used to purchase air tickets via Travelport-connected agents, ability to flag and prevent ticket issuance, and detailed online management reports of all transactions and status.
ACI’s UP Payments Risk Management solution utilises advanced data analytics, adaptive machine learning and customer profiling techniques. This is backed by a unique combination of patented predictive models and unrivalled global fraud intelligence, supported by a team of expert risk analysts.
Derek Sharp, Senior Vice President and Managing Director, Air Commerce— Travelport, commented, “Our partnership with ACI Worldwide is in response to the growing need to provide our airline customers with sophisticated tools to prevent card fraud in our industry. The advantage of combining Travelport Authorize Plus with ACI ReD Shield is to have built a fully integrated solution, which applies fraud control management without the need for both our airline and agent customers to do any major development or change their workflow process of today.” Andy McDonald, Vice President, ACI Worldwide, added, “We are excited to provide Travelport with cutting-edge payments fraud management capabilities that make Travelport Authorize Plus a leading fraud tool for the airline industry. When it comes to fraud control, the combination of our joint capabilities has the potential to dramatically change the way air ticket transactions are processed today.”