Tech

Sharjah Tourism introduces ‘AI Tour Guide Chatbot’

The Sharjah Commerce and Tourism Development Authority (SCTDA) unveiled four innovative projects designed to further boost the competitiveness of Sharjah’s tourism sector at the premier GITEX Technology Week 2019 at Dubai World Trade Centre. The ‘AI Tour Guide Chatbot,’ a 24×7 voice and text-based chatbot, has been developed to provide …

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ME’s outbound connect

Travelling to outbound destinations has opened a plethora of options for the Middle Eastern traveller. The increase in accessibility to varied countries, has also opened doors of business for potential outbound tour operators, hotels and airlines. Industry experts highlight what they have on offer for the region. Shehara Rizly Outbound …

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Modernise business to beat disruptors

Due to unparalleled digital landscape, a range of external influences impact hospitality business. To face these ‘disruptors’, industry experts should address these issues in the early stages to be on a par with competition. TT Bureau A special session, held recently at Arabian Hotel Investment Conference (AHIC) in Ras Al …

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Emerging technologies in travel

Once again, Sabre Corporation will sponsor the Travel Technology Theatre at Arabian Travel Market 2019. Experts will showcase latest technology in the travel and hospitality. TT Bureau Conducting seminar programmes at Arabian Travel Market (ATM) 2019, Sabre will host the first show of Travel Tech Theatre on the theme ‘Glimpse …

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Intellectual disability awareness

Travelport launched a global awareness campaign to use the DPNA Special Service Request (SSR) code, which can be used by travel agents to alert airlines when a passenger has an intellectual or developmental disability and needs assistance. TT Bureau Travelport initiated the campaign for use of the DPNA (Disabled Passenger …

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More agents on-board NDC

Following the successful implementation of its NDC roadmap during 2018, Travelport has completed the onboarding of the first group of travel agencies to receive access to NDC content. TT Bureau UK-based travel agency Meon Valley completed the first live booking using NDC content through Travelport’s Smartpoint desktop in October 2018. …

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Innovate & inspire with Champions Club

Following the successful launch of the Amadeus Champions Club in the Gulf in 2017, Amadeus has expanded the remit of its knowledge-sharing initiative. The club connects local travel agents and other industry leaders to review new policies and develop mutually-beneficial market intelligence. In the year ahead, Amadeus will be offering …

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‘In-destination services’ at Tryps.Tech

Nabil El-Shafeay, CEO, Tryps.Tech shares information and special aspects of the first and only online distributor specialised in the in-destination tours, activities, attraction tickets, transfers and airport lounges, etc, worldwide fully localised in Arabic. TT Bureau Share a brief of the ventures undertaken by Tryps.Tech. Tryps.Tech is the first and …

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Oneview manages services for TMCs

Oneview has been serving the travel industry in the Middle East for the past seven years. Jauhar Abdul Gafoor, who recently took up reins as Chief Executive Officer, Oneview IT Solutions, shares his plans and aspirations for the year ahead. TT Bureau Tell us about your key plans for Oneview. …

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Digital travel tools on demand

According to recent findings by Travelport, 61 per cent of the UAE travellers are using voice search to research travel while 70 per cent of them state that good digital experience is the key when choosing airlines. Kathryn Wallington, Country Manager—UAE, Travelport shares details with TravTalk. TT Bureau Innovative, tech-savvy …

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