Tech

Rebuilding confidence in travel

In a session moderated by Kathryn Wallington, Head of Middle East and Africa, Travelport at the maiden Gulf Travel Show, eminent panellists shared insights on how vital it is to rebuild consumer confidence in travel, amid one of the biggest crises in the travel industry. Kathryn Wallington, Head of Middle …

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Digital ecosystem will be key

COVID-19 is not the first virus outbreak that the world has witnessed. However, the main distinction in the way the world is combatting this, as compared to SARS, Ebola, and the Spanish flu, is that we have technology on our side today, says Benjamin Boesch, Chief Digital Officer at VFS …

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Healthy appetite for leisure travel

Under the aegis of the Gulf Travel Show some very interesting panel discussions were held with industry leaders. The CEO of DDP Group SanJeet conducted an interview with Jamel Chandoul, Senior Vice President Retail, Middle East and Africa, Amadeus and Ernesto Sanchez Beaumont, Managing Director, Amadeus Gulf. Q Why did …

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5G transforming air travel

SITA predicts how ultra-fast 5G networks will bring major change for airports, airlines, and passengers. As per CSS Insight data, 5G will be a game-changer for the aviation industry with projected growth to reach around USD 4.2 bn by 2026. The potential for innovation is huge and airports, airlines, and …

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Amadeus, Seera renew partnership

Amadeus and Seera Group have strengthened their partnership to drive technology innovation in the region’s tourism sector. This follows a year of collaboration that led to significant digital transformation of travel and tourism services. Amadeus is also supporting Seera in expanding its omni-channel consumer travel business, Almosafer, across Saudi Arabia, …

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AI’s domestic flights only on Travelport

Travelport confirmed that the company is now the sole Global Distribution System (GDS) provider of Air India’s domestic flight content in India. The contract, which was awarded to Travelport following a competitive bidding process, came into effect in November 2018 and was fully implemented as of January 1, 2020. Travelport …

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Sharjah Tourism introduces ‘AI Tour Guide Chatbot’

The Sharjah Commerce and Tourism Development Authority (SCTDA) unveiled four innovative projects designed to further boost the competitiveness of Sharjah’s tourism sector at the premier GITEX Technology Week 2019 at Dubai World Trade Centre. The ‘AI Tour Guide Chatbot,’ a 24×7 voice and text-based chatbot, has been developed to provide …

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ME’s outbound connect

Travelling to outbound destinations has opened a plethora of options for the Middle Eastern traveller. The increase in accessibility to varied countries, has also opened doors of business for potential outbound tour operators, hotels and airlines. Industry experts highlight what they have on offer for the region. Shehara Rizly Outbound …

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Modernise business to beat disruptors

Due to unparalleled digital landscape, a range of external influences impact hospitality business. To face these ‘disruptors’, industry experts should address these issues in the early stages to be on a par with competition. TT Bureau A special session, held recently at Arabian Hotel Investment Conference (AHIC) in Ras Al …

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