Over a period of two years, Tune Protect has been steadily growing its presence in the EMEIA region. Starting off in June 2015 with UAE, today Tune Protect has already established their presence in over 10 countries from Jordan, Lebanon to Kingdom of Saudi Arabia and India with their travel assurance portfolio products.
Complementing their regional strategy, Tune Protect EMEIA, alongside Tune Protect Re, Malaysia–can facilitate close to 55 countries across the globe with regards to travel protection needs for travellers. The feedback and ideas received from the travel industry has helped them in facilitating between Tune Protect Re and local insurance partners in the region to come up with new innovative travel protection products. Engagement with regional or local business partners, be it airlines, OTAs or travel management companies, coupled with Tune Protect Re and the local or regional insurance partners, they have been instrumental in launching new smart travel protection across the region, such as Travel Safe, Travel Cancellation, catering to the inbound segment of travellers or visiting friends and relatives in the region with Visit Assurance product.
Tune Protect EMEIA has the ability to innovate and bring in new smart products into the market. Combined with their inhouse technology capability, they have been able to seamlessly cater to different countries and type of travellers. In 2017, Tune Protect launched Travel Safe to cover corporate or business travel, Travel Electronic Assurance and Travel Baggage Assurance. All the products were designed based on feedback given by the travel industry which they received from their travellers.
Commenting on Tune Protect’s in-house technology capability, Arijit Munshi, General Manager, Tune Protect EMEIA said, “We have embarked upon a number of online projects across the region with our partners to service their travellers. With our local insurance partner in India, we are looking at growing our product portfolio to cater to both domestic and international travellers. A key highlight of 2017 is when we were awarded ‘Best Travel Insurance Facilitator’ at the first Arabian Travel Awards, held in Dubai.”
As a facilitator, Tune Protect’s strategy has been to apprise the travel industry of the importance of educating travellers about the importance of travel protection. “The strategy has been to customise the products to meet different types of travellers of today–be it corporate travel, adventure seekers, golf lovers or ski enthusiasts–with a host of innovative smart travel protection products, for the traveller to understand the need of value of protection before, during and after his travel,” Munshi adds.
Another key role played by Tune Protect as facilitator is to remain an innovator within the travel protection segment. “Catering to both global and regional travelers, bringing in customised bespoke products based on the strong foundation of partnership with Tune Protect Re and our local insurance partners across the region. As a facilitator, we will continue to bring to the region innovative smart products from across the globe as well as customise it for the region, to offer a better peace of mind to the travellers from the region or even coming into the region,” Munshi said.