AI-powered tool to stir up medical tourism

HealthStay.io, a member of Mohammed Bin Rashid Innovation Fund (MBRIF) Cohort 7 Accelerator, has launched world’s first Artificial Intelligence (AI) powered sales and booking management solution to revolutionise medical tourism in the United Arab Emirates and beyond. HealthStays solution automates entire UAE medical tourism’s customer experience.

TT Bureau

The white label solution – hosting a strategic partnership with Dubai Health Experience (DXH), part of Dubai Health Authority (DHA) – will act as the link between medical tourists and healthcare in Dubai, automating the entire process, enabling medical tourists to select their procedure and make all necessary bookings to facilitate their visit via the international patients section of a hospitals website.

Commenting on the launch, Fatima Yousif Alnaqbi, Acting Assistant Undersecretary for Support Services Sector, Chief Innovation Officer at the Ministry of Finance,  and MBRIF representative, said: “We are pleased to support innovative initiatives that contribute to strengthening the UAE’s position as a global centre of excellence. It always gives us great pride to see an innovation supported under our Innovation Accelerator programme succeed. The launch of HealthStay.io, which offers solutions to enhance the medical tourism experience in our country, highlights the importance of such programmes and underscores the invaluable contribution a customised accelerator can have on our innovation ecosystem, creating positive impact on our economy.”

HealthStay.io’s solution streamlines the many processes involved in medical tourism into a single automated system for patients, from selecting a practitioner to finalising flights, visas and accommodation bookings. For hospitals, with the use of HealthStay.io’s interconnected custom built CRM tool they now have a new automated system to acquire new customers, qualify leads and maximise efficiency throughout.

Sean Conaty, Co-founder & CEO, HealthStay.io said: “HealthStay is an exciting example of how AI can play a key role in advancing medical tourism in the UAE, enabling innovation to turn ambition into reality. With some 674,000 medical tourists visiting Dubai in 2022, and AED992 million paid by patients across the globe towards Dubai-based medical services, we believe there is tremendous potential in the industry and that our solution makes it quicker, easier and more efficient for all involved.” Ruairi Tubrid, Co-founder & COO, HealthStay.io concluded: “We would like to thank DXH and DHA, for their unwavering support and shared vision of cementing Dubai’s reputation as a global leader in healthcare tourism. We also extend our gratitude to the MBRIF for giving us the opportunity to be incubated under the MBRIF Innovation Accelerator, enabling us to bring this solution to life.”

HealthStay recently graduated from the MBRIF Accelerator Cohort 7 and were awarded Best UAE Homegrown Business by distinguished investors at the event.