Palazzo Versace Dubai has become the first property in the world to take advantage of the new technology solution by INTEREL that helps improve guest experience and operational efficiency through advanced integration. Headquartered in Dubai, INTEREL has gained momentum and widespread recognition as an integrated system supplier of online Guest …

Known for their operational complexity, the housekeeping department in hotels can nonetheless be streamlined into an efficient and cost-effective operation by leveraging the right strategy. Industry studies have consistently shown that hotel cleanliness is among the leading factors influencing guest satisfaction and a property’s reputation. However, the truth is that …

Launched by Dubai College of Tourism, Dubai Way is especially for the government and private sector staff who deal with tourists on a daily basis. Essa Bin Hadher, General Manager, Dubai College of Tourism, explains that this bespoke online training programme is designed for Dubai’s consumer-facing tourism and hospitality professionals. …

As per the latest International Meetings Statistics Report by Union of International Associations, Dubai has moved up to the 10th spot from its previous rank 14 in the 2015 edition, with a total of 180 meetings taking place in 2016. TravTalk finds out from industry experts what it takes to …

In a bid to recognise the hard work of tourism stalwarts and encourage new talents in the industry in the Middle East, Durga Das Publications organised the first Arabian Travel Awards on July 4, 2017. The dazzling night of glitz and glamour took place at the JW Marriott Deira in …

To establish a strong relationship with the Middle East through tourism, Singapore Tourism Board (STB) concluded yet another roadshow in five prominent cities of the region. Singapore’s travel industry professionals met and discussed how to make the country a compelling leisure and MICE destination. The Singapore Tourism Board (STB) recently …

Aviation industry leaders highlight key challenges and opportunities for aviation industry during the 5th Global Airport Leaders Forum at the Airport Show in Dubai WTC. Organised by CAPA—Centre for Aviation and hosted by Reed Exhibitions, the 5th Global Airport Leaders Forum (GALF) was recently held at Dubai World Trade Centre …

Costa Cruises has gained immense popularity in the Middle East and it returns the love by dedicating its most exquisite ship, Costa Mediterranean, to the region every year during the winters. Alessandro Bottaro, Head of Sales & Marketing for Mediterranean New Markets, UK, East Europe, Africa and Middle East at …

Mentor to a strong workforce of 300, Roxana Jaffar takes on the role of a strategiser, a thought leader, a motivator, a change agent and a pragmatist at Dubai-based Holiday Inn Al Barsha. As the CEO, she works by the Triple P bottom line — defining their Profit by looking …

British Airways recently announced a number of investment plans to enhance Middle Eastern customers’ experience, the most important being the launch of its new First Wing at the Heathrow Airport. Robert Williams, Head of Sales for ME and Asia Pacific, talks about the efforts taken to drive the airline’s regional …