AGENTS

Digitalisation driving hospitality revenue

The UAE hospitality market, going through digital transformation, is expected to reach over US $9 billion by 2029. The process is enhancing the quality of service provided to service users, while also driving efficiencies in business operations. While the COVID-19 pandemic accelerated digital transformation through necessity, the tourism industry must …

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NDC: Future of experiences

IATA has developed a ‘New Distribution Capability’ to modernise the way airfares and related services are distributed to travel agents. Airlines and travel agents are working together to enable this service. Adnan Kazim, Deputy President & Chief Commercial Officer, Emirates For Emirates, NDC has enabled us to modernise distribution and …

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Siyam World’s family sparkle

Adding that extra sparkle for a family vacation to make it an interesting and bespoke experience for kids, Siyam World unveiled ‘Carnival Capers and Campfire Chronicles’, which includes night out for the kids with an adventurous night camping and star gazing experience in addition to the carnival specially curated for …

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Blueberry makes waves in bespoke travel

Providing bespoke experiences for travellers across the globe, Blueberry Travel has become one of the most trusted travel curators in the United Arab Emirates. They are using Artificial Intelligence (AI) to provide a more curated experience to its customers. Jai Kishan Tewani, Managing Director and Partner, Blueberry Travel, shares more …

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Agents must evolve with technology

Travel Agents today need to be more dynamic than before, especially as technology has become part and parcel of the industry. Efficiency, being proactive, staying ahead in the game whilst ensuring that you stay relevant to what is required at present given time, times have definitely changed than before, says …

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Tourism for peace & co-existence

Travel from one country to another is a way of discovering a new land, new culture, sometimes a new environment, enabling people to explore and learn from each other. Peaceful co-existence, respecting others is a trait that needs to be cultivated among human beings from young age, this message should …

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‘Human touch & tech must coexist’

Emerging from the challenges of the pandemic, dnata Travel Group has rapidly accelerated its growth, leveraging diversified source markets and innovative technologies. In an insightful discussion on ‘Journeys in Technology’, John Bevan, CEO, dnata Travel Group, shares his perspective on the evolving travel landscape, the role of AI, and the …

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MOVEMENTS

Tourism Malaysia, Dubai Mohd Faharuddin Hatmin has been appointed as the new Director of the Tourism Malaysia Dubai office. A visionary leader in tourism, Hatmin brings 22 years of experience across various divisions within Tourism Malaysia, including Tourism Malaysia in Milan, Italy. Now, in Dubai, Hatmin aims to elevate Malaysia’s …

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