In-the-Issue

Mentor to a strong workforce of 300, Roxana Jaffar takes on the role of a strategiser, a thought leader, a motivator, a change agent and a pragmatist at Dubai-based Holiday Inn Al Barsha. As the CEO, she works by the Triple P bottom line — defining their Profit by looking …

British Airways recently announced a number of investment plans to enhance Middle Eastern customers’ experience, the most important being the launch of its new First Wing at the Heathrow Airport. Robert Williams, Head of Sales for ME and Asia Pacific, talks about the efforts taken to drive the airline’s regional …

In line with the UAE Government’s ongoing commitment to sustainability, Nespresso continues working on coffee capsule recycling with local partner Bee’ah. They celebrated International Recycling Day with hospitality partners. The partners share their thoughts on this effort and the importance of recycling. H.E. Khaled Al Huraimel, Group CEO, Bee’ah This …

The fourth annual Bali and Beyond Travel Fair (BBTF) recently hosted 174 sellers from Indonesia, including tour operators, hotel chains and resorts as well as provincial tourism offices, representing the country’s tourism and hospitality industry along with 264 buyers from 54 other countries. Bali and Beyond Travel Fair (BBTF) was …

Supplier payments have proved to be a complex, time-taking and costly process. However, now there is a breather in the form of virtual payments (VCNs). Nissrin Damdam, Business Development Manager at NEC Payments, throws some light on the same for TravTalk. Managing supplier payments in the travel industry is a …

One of the largest travel agencies in the Sultanate of Oman and an affiliate of BCD Travel, Mezoon International Travel & Tours (MITT), has just become larger with its new collaboration with Travelport. Next stop for Mezoon: Latest searching and booking tools and unstoppable growth! Leading travel commerce platform, Travelport, …

Personalisation plays a pivotal role in holiday itineraries these days, starting right from their visa application. VFS Global has introduced new strategies for the Middle Eastern travellers to ensure they experience a smooth and personalised visa application process, reveals Vinay Malhotra, COO – ME & South Asia. Q How central …

Ametis Villa Bali is surely a tourist magnet. After all, who can resist holidaying at a hotel that offers the swankiest of villas with personal butlers and proximity to the best that nature has to offer. The Year-on-Year growing numbers of Middle Eastern travellers to this hotel stand testimony to …

Musafir.com has signed another agreement with Amadeus to amplify its e-commerce offerings. This agreement provides the company with industry-leading business intelligence technologies and access to global travel content through the Amadeus system for making booking easier and faster for them. Musafir.com, a UAE-based travel website, has signed a new regional …

With the entire tourism industry going under the IT cover, it has become inevitable for travel agents to up their game on the technology quotient. We spoke to a stalwart from the industry, Asim Arshad, Group CEO, Orient Travel and Tourism, about the new phase in the profession of travel …