Housekeeping standards and efficiency is of utmost importance as the guest needs to be ensured of excellent service during his stay. The announcement of the General Availability (GA) of FCS Housekeeping V3.1 with new features serve to further boost housekeeping efficiency and guest satisfaction. TT BUREAU The latest version of …
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The recent rise of millennials in the Middle East, UK, USA and Europe is witnessing growth in experiential tourism with very personalised, tech savvy and unique trends. Gabriela Asquith, Founder, Story Unheard, talks about its hip ‘U-tinerary’ service. SHEHARA RIZLY What is the concept of U-tinerary? The concept is that …
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Travelport hosted over 230 customers from 14 countries to a special conference to provide an insight into the emerging new trends, future of the sector with Artificial Intelligence and the various trends that shape the travel industry, over a period of two days at Shangri-La Oman. SHEHARA RIZLY Rabih Saab, …
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Burj Khalifa recently revamped to offer new immersive technology and digital art to create an interactive experience for visitors. TT BUREAU The region’s most-visited attraction by Emaar Properties, Burj Khalifa offers spectacular views of the city and beyond from the world’s highest outdoor observation deck, now welcomes visitors with a …
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As the hospitality sector continues to come under profit pressure, it’s reassuring to see hotels investing in technology to improve service delivery, enable efficient operations and optimise guest experiences. Hospitality applications, which connect people, enable hotels to enrich their guests’ experience by providing them with access to a range of …
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Companies have to think exponentially if they want to solve big challenges for the larger community. This requires a diametric shift in their mindset towards customers and life. Empathy is the new currency for progress In recent years, there has been constant evolution in the world of consumer marketing. The …
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Technology has changed everything, even travel experiences. Travellers’ needs are changing and increasing with every passing day and in the industry’s constant efforts to keep meeting these needs, here comes a new tool – Roamer. The introduction of smartphones and apps has indeed transformed travel experiences and the way people …
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In order to strengthen its presence in the Middle East, Lebanon-based First Diana Travel recently partnered with Arabian Travel Award winner Travelport to access its unrivalled choice of travel content. By connecting to the Travelport platform, First Diana Travel now benefits from intelligent, fast, and accurate searching and booking to …
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1500 travel agents have subscribed to Amadeus Voice, which enables users to manage their daily tasks and stay updated with the latest industry news. Celebrating its 30-year relationship with travel industry professionals, Amadeus Gulf launched, sometime back, a desktop-based app named Amadeus Voice that is meant to make business a …
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Travel technology leader, Sabre Corporation, is in the process of developing an artificial intelligence (AI) powered chatbot that would help travel agencies serve travellers better and faster by fulfilling their most common service and support requests with smart technology. Sabre Corporation recently announced that it is working towards developing an …
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TravTalk Middle East Online Magazine