TECHNOLOGY

Enhancing housekeeping efficiency

Housekeeping standards and efficiency is of utmost importance as the guest needs to be ensured of excellent service during his stay. The announcement of the General Availability (GA) of FCS Housekeeping V3.1 with new features serve to further boost housekeeping efficiency and guest satisfaction. TT BUREAU The latest version of …

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U-tinerary: The new travel guide

The recent rise of millennials in the Middle East, UK, USA and Europe is witnessing growth in experiential tourism with very personalised, tech savvy and unique trends. Gabriela Asquith, Founder, Story Unheard, talks about its hip ‘U-tinerary’ service. SHEHARA RIZLY What is the concept of U-tinerary? The concept is that …

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Over 230 agents attend Travelport MESA

Travelport hosted over 230 customers from 14 countries to a special conference to provide an insight into the emerging new trends, future of the sector with Artificial Intelligence and the various trends that shape the travel industry, over a period of two days at Shangri-La Oman. SHEHARA RIZLY Rabih Saab, …

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An illusion ‘At the Top’

Burj Khalifa recently revamped to offer new immersive technology and digital art to create an interactive experience for visitors. TT BUREAU The region’s most-visited attraction by Emaar Properties, Burj Khalifa offers spectacular views of the city and beyond from the world’s highest outdoor observation deck, now welcomes visitors with a …

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Improving experiences through technology

As the hospitality sector continues to come under profit pressure, it’s reassuring to see hotels investing in technology to improve service delivery, enable efficient operations and optimise guest experiences. Hospitality applications, which connect people, enable hotels to enrich their guests’ experience by providing them with access to a range of …

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Empathy Economy brings purpose

Companies have to think exponentially if they want to solve big challenges for the larger community. This requires a diametric shift in their mindset towards customers and life. Empathy is the new currency for progress In recent years, there has been constant evolution in the world of consumer marketing. The …

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Ezeego1 debuts in Dubai

Online travel marketplace, Ezeego1.com entered the Middle East with their newly established office in Dubai Internet City, which will be the headquarters and global base for strengthening its presence in MENA. TT BUREAU Recognised for its robust technology and innovative distribution channels Ezeego1 will enable and distribute comprehensive content of …

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IoT and Blockchain technology in travel

The technology and methodologies such as design thinking used by SAP, ensure that the most important experiences are well captured for future travellers. This was revealed to TravTalk recently by Pedro Pereira, Digital Transformation Leader at SAP EMEA South. TT BUREAU How has IoT (Internet of Things) become a part …

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DTCM ‘techs’ the road to tourism

Dubai’s tourism department has ventured on a new revolutionary campaign for the city’s travel and tourism sectors. Yousuf Lootah, Executive Director–Tourism Development & Investments, Dubai’s Department of Tourism & Commerce Marketing, shares their journey towards becoming a global hub for innovation. SHEHARA RIZLY Elaborate on the objective behind the collaboration …

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