Forging partnerships at ATM

Participating for the first time at the Arabian Travel Market 2025, Ivan Mavrov, Business Development Manager, Concierge One Tourism, shared with TRAVTALK  their expectations. Middle Eastern clientele will be able to explore various historical, cultural and natural sites that have made them a novel ‘must visit’ destination.

CT Bureau

Will you be participating at ATM? If so, provide us details of your participation and expectations?

Yes, Concierge ONE Tourism is excited to confirm our participation again this year at ATM. You can find us at stand ME0760. We always value ATM and anticipate a strong event, offering fantastic opportunities to connect with esteemed partners and forge new, mutually beneficial collaborations.

What cultural experiences and historical landmarks in Bulgaria do you think resonate most with the GCC travellers?

Bulgaria captivates with a blend of ancient history and stunning nature.  Travellers of the Gulf Cooperation Council (GCC) can explore Plovdiv, Europe’s oldest continuously inhabited city, or discover Sofia, nestled beside Vitosha mountain.

The lush green mountains offer a perfect summer escape, while numerous spa resorts featuring mineral waters provide relaxation. It is a destination offering 24×7 entertainment or complete tranquility.

How does Bulgaria’s rich history and tradition, from Thracian settlements to medieval fortresses, cater to the curiosity of GCC tourists?

Like many European countries, Bulgaria boasts a deep and accessible history. For curious GCC tourists, it is rich with intriguing stories, well-preserved ancient Roman and Thracian sites, and medieval remnants, allowing them to easily explore and significantly enrich their travel experience with historical discovery.

Which top destinations in Bulgaria (such as the Rila Monastery, Nessebar, or the Black Sea coast) are must-visits for visitors from the GCC?

Sofia is certainly a must-visit, offering a unique lifestyle and exceptional luxury amenities, including prestigious properties, such as Grand Hotel Millennium and Palms Royale Sofia, all complemented by the adjacent Vitosha mountain. For nature lovers seeking exclusivity, the Pirin mountain area, featuring unique properties like Vaia Heights Villas with complete privacy amidst endless greenery, is highly recommended.

In what ways do Bulgarian cities such as Sofia and Plovdiv offer a mix of contemporary amenities and historical charm appealing to GCC visitors?

Sofia and Plovdiv blend the ancient and modern. Plovdiv, an open-air museum, showcases 6,000-year-old ruins alongside contemporary buildings. This unique juxtaposition offers GCC travellers’ modern comforts and luxury amenities right next to fascinating historical exploration.

How would you describe the culinary delights available in Bulgaria, and how do they relate or contrast to the tastes and preferences GCC visitors?

Bulgarian cuisine is diverse, influenced by its Balkan neighbours, Turkish heritage (reflecting a significant Muslim population), and Mediterranean proximity. Visitors can savour a delightful mix of familiar Oriental flavours alongside unique Eastern European dishes and international cuisine, catering well to GCC palates. Halal options are readily available in most cities and better restaurants, and Concierge ONE Tourism ensures Halal food can be provided across all the properties we partner with, guaranteeing dietary needs are met.

What travel packages or luxury experiences have you developed combining Bulgaria’s cultural, historical, and attractions for the GCC audience?

We are excellent at creating tailor-made itineraries based on individual preferences. While we offer ready-to-book packages combining significant destinations, such as Sofia and Plovdiv, or Sofia and the Pirin Mountains, all featuring 5-star hotels and bespoke experiences, our speciality is crafting luxury journeys for the discerning GCC traveller.

How accessible is Bulgaria from GCC in terms of flights, visa and travel logistics?

Accessibility is straightforward. UAE nationals benefit from visa-free entry. Following Bulgaria’s Schengen accession in 2024, residents from other GCC countries holding a valid Schengen visa can also easily enter, simplifying travel logistics significantly. They can also benefit the daily direct flights between Dubai–Sofia and Abu Dhabi–Sofia.

What are Bulgaria’s safety standards and local hospitality assuring GCC tourists a secure and welcoming travel experience?

Bulgaria is a welcoming European destination with security standards. Known for their warmth and hospitality, Bulgarians ensure visitors, including families from the GCC, feel comfortable during their stay.

What is the best time of the year for GCC visitors to visit Bulgaria?

Late spring and summer (May to September) are ideal for the GCC travellers seeking pleasant weather to explore cities, enjoy the Black Sea coast, and escape the heat in the cool, green mountains. Autumn offers beautiful colours, while winter presents opportunities for skiing and festive experiences.

Could you share success stories or testimonials from previous GCC visitors that highlight their most memorable experiences in Bulgaria?

We recently hosted a group of ladies from the UAE in Borovets who enjoyed an authentic cultural immersion activity, learning traditional Bulgarian crafts and preparing a classic Bulgarian dish, Banitsa.

Another trip involved crafting a bespoke honeymoon for a couple from the Abu Dhabi. They desired a blend of cosmospolitan city life and secluded nature. We arranged a stay combining cosmopolitan energy of Sofia, where they indulged in world-class shopping and diverse culinary experiences.