Hospitality takes spotlight at Raviz

Participating for the fourth year at Arabian Travel Mart (ATM) in association with Discovery Travels, Manoj Padhi, Group General Manager, Raviz Center Point Hotel and Versailles By Raviz Hotel, talks about the hotel’s exceptional competency in hospitality services.

TT Bureau

Q)How did last year fare for Raviz Hotel in terms of business?
We have been in the hotel business since June 2006 when we acquired Versailles Hotel in Al Rigga in Deira. Growing from strength to strength, last year Versailles By Raviz did an average occupancy of 85 per cent. Since the inception of the awardwinning Raviz Center Point Hotel, Bur Dubai in November 2015, we have been growing by leaps and bounds. Last year, the average occupancy was 89 per cent.
Q) From which markets did you see maximum tourist influx?
The source markets for Dubai hotels are dynamic and shift of source producing countries keep occurring. Our major markets are India, Europe, US and the African subcontinent. Since last year, we have made deep inroads to Vietnam, Cambodia, Philippines, Myanmar and South America.
Q) Do you have more leisure or business tourists?
We have a mix of 60 per cent leisure arrivals and 40 per cent of business visitors at both our four-star hotels primarily because of our strategic location-proximity to metro stations.
Q) What sets Raviz Hotels apart from others?
The Bur Dubai property has 109 rooms and suites which include Family Suites and Diva Rooms for solo female guests. The hotel has a 24*7 all day dining, a Pan Asian restaurant, a coffee shop, sports bar and a conference and banqueting venue. The Versailles by Raviz Hotel has 85 rooms and suites along with Interconnecting rooms for families. For dining and entertainment, the hotel has Flavours By Palm Court and Lucky Dragon Coffee Shop. The Pan Asian restaurant also has an attached bar. Mahek, the Asian night club and Zodiac, the conference and social event venue entertains guests. Both hotels have rooms and facilities for the differentlyabled also. Visitors can rejuvenate themselves at the roof-top swimming pool and gymnasium. My team and are guest-focused and guest centric and ensure that guests not only have a wonderful time but remember the experience for times to come because we believe “With Us, You are Always at Home!”
Q) Have any event or activity been planned for this year to lure more tourists to the property?
We are constantly doing theme-based events whist keeping the local community in mind. Every month, we conduct special evenings like Salu Salo Night, Zaika e Hind, Utkal Night, Sri Lankan nights and Comedy Nights. Post Ramadan, we shall be adding Hanoi Nights and TukTuk Nights with the induction of our new chefs from Vietnam and Thailand respectively