‘Locally exquisite, exquisitely local’

Personifying rich Arab culture by incorporating its design elements to its contemporary elegance, Grand Mercure presents the rich local Emirati heritage and culture right throughout the whole property to provide locals a home away from home experience and share with international travellers their rich heritage and culture.

Shehara Rizly

Arab culture its forte

‘Locally exquisite, exquisitely local’ is the theme employed right throughout the property. As you walk into the lobby, you will be welcomed in pure Arabic tradition by serving coffee ‘gahwa’ with organic dates. The ambience is very unique in keeping with their rich Arabic design right throughout the hotel to provide a home away from home experience to the guests from the GCC and a taste of Arab culture entwined with modern design for international travellers to feast their eyes on the rich heritage of the region.

Hotel for locals by locals

The tastefully designed hotel by the local Emiratis is specially designed to welcome Emiratis from other emirates and locals from other GCC countries to experience a home away from their abode. In case of other international travellers they can immerse themselves in the rich culture and heritage of the Emirati or locals in the UAE. The premium four-star hotel Grand Mercure hotel and residences consists of 193 superior rooms with 20 junior suites, 64 executive rooms, suites and standard rooms with 104 residences; 64 one bedroomed units, 32 two bedroomed units and eight three bedroomed units. Each room is tastefully decorated incorporating local Emirati culture into a modern setting bringing out the best of both worlds. The hotel is well designed and thought of considering the most important factors for each clientele, connecting rooms for families and specialised rooms and suites for twin rooms for those who prefer group travel and specialised suites for those who would accompany with medical tourists, thus making it unique.

Taste of local Emirati cuisine

Grand Mercure hotel and residences offer a signature Emirati restaurant, specialty café, conference facilities, a specialised Arabian spa with hammam and two different swimming pools, one pool is especially for kids with a special play area, for adults the most unique experience is swimming in  a glass bottomed pool to enjoy a 360-degree view of Dubai with a state-of-the-art gym are the recreational activities at present.

Diverse markets

During winter last year Dubai received a good number of tourists from across the globe as soon as the borders started opening up. Tyrone Lodder, General Manager, Grand Mercure Dubai Airport, shared, “We had different markets over the past almost one year, it was a mixture of family travellers and group business from Europe. During Christmas we had more family-based leisure travellers from Europe, Africa, GCC as well as group travellers and stopover groups from Europe. Our biggest advantage is the proximity from the airport to all the main attractions for leisure as well as business travellers. It is a few minutes’ walk to the GGICO metro station, popular family leisure destinations such as the IKEA, especially for guests from KSA is just a 10-minute drive or one can visit the Deira City Center, which is a very popular shopping mall and one of the first malls in the region.”

Exceptional local standards

Customer experience and satisfaction are two important elements in any service oriented industry, the standards are upheld at Grand Mercure as they thrive to serve every client that walks in to experience Emirati welcome, culture and their customs that are exceptional. With so many different hotels within the vicinity we asked Lodder the reason to stand different and unique. He reiterated, “We keep to our tagline; a hotel for locals by locals or locally exquisite;  exquisitely local. The hotel made by locals to experience their culture by other Arab nations and international visitors is the main message we would like to send across. The recent opening of the art walk within the hotel presenting a lineup of Emirati artists is another step that we have taken to further enhance our commitment to be the only “uniquely local hotel by locals to locals as I said before.”