Preparing to embark on new beginning

In the competitive landscape of hospitality, staying ahead of the curve requires vision, dedication, and a relentless pursuit of excellence. TRAVTALK had the privilege of sitting down with Moussa El Hayek, Chief Operating Officer, Al Bustan Centre & Residence, the driving force behind every decision, every initiative, to discuss the hotel’s inspiring renovation plan and the strategies shaping its future.

TT Bureau

What inspired Al Bustan Centre & Residence to embark on this renovation journey?

In addition to enhancing guest satisfaction, the renovation was mainly conceived as a strategic move to stay competitive in the dynamic hospitality market of Dubai. We understand the importance of staying relevant and this renovation serves not only to maintain but also surpass the hotel’s position amidst
fierce competition.

We recognised the evolving preferences of travellers and saw an opportunity to exceed their expectations by reimagining our spaces to align with their needs and desires. The decision to undertake this renovation was deep-rooted in our commitment to providing an exceptional experience for our guests.
Can you tell us some of the key enhancements, the guests can look forward to?

Absolutely. One of the most significant highlights is the integration of modern furniture in all the guest rooms. We wanted to create spaces that are not only visually stunning but also functional and comfortable. By selecting contemporary furnishings that prioritise both form and function, we aim to elevate the overall guest experience.

How does the renovation reflect Al Bustan Centre & Residence’s commitment to sustainability and responsible tourism?

Sustainability is a core value for us, and it was a consideration throughout the renovation process. Moreover, we are enhancing the hotel’s air-conditioning system in stages to contribute to our sustainability efforts. We further made an effort to minimise our environmental footprint by choosing eco-friendly materials and implementing energy-efficient solutions wherever possible.

What message would you like to convey to the guests and stakeholders?

Additionally, I would like to express my gratitude for their continued support and enthusiasm. As we embark on this renovation journey, we are excited to share our progress with our loyal guests and the wider community. We hope to build anticipation for the unveiling of our newly renovated hotel and inspire travellers to experience the unparalleled hospitality that awaits them at Al Bustan Centre & Residence. With a commitment to innovation, the hotel is poised to set standards of excellence, inspiring guests to rediscover the property in a new light.