The Traveler Experience Platform integrates a suite of travel technology products in a consumer-grade mobile experience delivering self-service in-transit travel bookings, itinerary management, payments, expense integration, and safety capabilities to the connected business traveller.
TT Bureau
Forty-seven years after man first landed on the moon, there is finally a single mobile technology platform that allows space travellers and business travellers alike to self-manage in-transit booking, payments, expense reporting, safety and security matters, with the launch of the new Traveler Experience platform.
While the majority of business travellers want to manage their trips using technology, today they must rely on several different mobile apps to navigate the whole journey. According to a recent survey, The Digital Business Traveler, published by Sabre Corporation and the GBTA Foundation, 77 percent of business travellers in some of the largest corporations around the world prefer using self-service technology to manage their travel but on average they use nine different apps to manage their business travel with the most popular apps being airline, hotel, booking, car and restaurant apps. The survey results also show the proliferation of corporate travel tools and apps creates challenges both for the traveler and the travel program.
To address this disconnect, Sabre unveiled recently its new Traveler Experience Platform at its annual Connect corporate travel conference in Dallas. The Traveler Experience Platform brings together the critical aspects of travel management into a single mobile app that will manage the whole trip for business travellers. The Platform combines the online booking capabilities of GetThere for air and hotel, the itinerary management and messaging features of TripCase and the e-payment solutions of Sabre Virtual Payments. Sabre has also introduced a travel risk management solution to the platform, SafePoint, which helps travellers to check-in with their employer via a GPS location and request assistance if an emergency arises.
“Travel is a strategic investment for corporations that can bring significant returns which is why we built a platform that provides scalable innovation to drive two key objectives: experience and efficiency. In the past you had to give up one to have the other. With this scalable platform, you basically have it all,” said Florian Tinnus, Vice President of Traveler Experience at Sabre. “With personalization becoming an expectation for travellers, and mobile as an enabler of a true personalized experience, the future of travel is in the collaboration and execution of the traveler’s experience with a corporation’s travel program. And with scalability and flexibility as the foundation of this platform, we’re not only meeting the needs of today’s complex corporate travel programs, but we’re continuously evolving with tomorrows.”