TravTalk Middle East Online Magazine
The transformation will elevate Sunway Resort to become one of Asia’s leading integrated resort destinations. The revitalisation will embrace the latest design and cutting-edge technology, enhancing guest experience throughout the property.
Being its most extensive initiative in a 25-year history, Sunway Resort re-imagined spaces offer a bold, glamourous and interconnected vision for the future. The transformation process begins the moment guests walks into the lobby, where check-in and keyless room entry will streamline the arrival process. In every room and suite, travellers can stay connected with IPTV, IP telephones and complimentary high-speed Wi-Fi, along with motion sensor night lights. With all the latest cutting-edge technology in place, the hotel will also introduce trained ‘Tech Butlers’ who will be on hand to set up devices, offer demonstrations and deliver gadgets like the Harman Kardon headphones and nail dryer directly to the room. The high-tech environment even extends to the spa-inspired bathrooms, where each guest will be able to refresh their senses in a walk-in chromotherapy shower, which uses colour to stimulate positive feelings, or soak in a free-standing bathtub and comfortably watch the wall-embedded TV.
Commenting on the resort’s safety and well-being, Alex Castaldi, Senior General Manager, Sunway City Kuala Lumpur Hotels, says, “At our hotels, we have always prioritised a stringent cleaning protocol at all times to help ensure the comfort of our guests and colleagues. Whilst we are aware that the way people choose to travel moving forward has dramatically changed, for us, the essentials of a safe and protected stay will not change. We have implemented over 30 protocols since the onset of the pandemic that include the practice of highly visible and more frequent cleaning measures and different methods of handling events and food and beverage, all reinforced by our new Sunway Stay Safe commitment which ultimately focuses on the holistic experience of our guests with a special emphasis on their well-being.”
Iconic property in Kuala Lumpur
A spectacular world of business, leisure and culinary wonders await at Sunway Resort. This luxury 5-star hotel is located in the heart of Sunway City Kuala Lumpur, Malaysia’s premier entertainment and hospitality destination, just 35 minutes from Kuala Lumpur International Airport (KLIA) and 25 minutes to the city centre. The vibrant 800-acre self-contained iconic landmark seamlessly integrates a cluster of three hotels, conference and convention centres, a theme park, a mega shopping and entertainment mall, medical centre, educational facilities and a multitude of distinctive business and leisure facilities for an all-inclusive experience and convenience.
